In checking out this discussion it doesn't look like there are any keys to the situations with this telephone, but here is mine anyway. We have 2 (one is my wifes). I haven't had any loathsome situations with mine, but hers beginning rebooting numerous times a day. Once it happened 3 times in one hour. So I called Virgin and they sent a newfangled one. The second day she way utilizing it-reboot. Now it does it in any event once a day. Any individual having this situation or have a fix?